Electricity is very expensive in developing countries. Please conserve as much as possible and turn off the air condition units when not in use. The power can go out from time to time. Do not be alarmed. It is usually not out for extended periods of time. Electricity is very precious. Please save energy.

Please keep in mind that you will need to pick up groceries and necessities that you will need during your stay. We suggest picking up the following items: bags of ice, dish and laundry detergent, coffee, creamer, sugar, coffee filters, any cooking supplies / condiments that you will need, tin foil.

Yes, we will provide you with his/her contact information before you travel and they will meet you at the Villa upon your arrival.

The outlets are the same as in the US. No adaptors are required.

All of our Villas have a private pool.

Costa Rica has its own cable television network with popular channels like ESPN, CNN, FOX, Discovery, HBO, and Cinemax in English and Spanish. All of our villas have internet service, though please be prepared for service speeds slower than that which you may be accustomed to.

No, we do not provide travel insurance. Primus Villas offers Trip Protection Coverage as an option to purchase. The Trip Protection Coverage will allow you to cancel at any time, for any reason (weather, family emergency, sickness, work, etc.), and give you an additional year to travel. Primus Villas strongly encourages all clients to purchase the Trip Protection Coverage. Please ask your concierge for details.

Yes, we can arrange a personal driver for your group for the week for an additional cost.

Yes. We can help schedule that for you.

The local roads in and around the Jaco area are easily drivable. Traffic flows in the same direction as in the US. The drive from the San Jose airport to the villas, however, is a little more difficult to navigate. This is why we strongly suggest having a driver pick you up at the airport and transfer your group to the villa or rental car agency in Jaco.

Contact your credit card company before arriving to advise them of your travel plans to Costa Rica and the dates you will be using your card. US dollars, Visa and MasterCard credit and debit cards are accepted most anywhere in Costa Rica for a small transaction fee. ATM’s are widely available.

You may have heard that May through November is called the “Rainy Season.” Don’t think that means it pours down rain every day because it normally doesn’t. From December to April or May, there is normally ZERO rainfall. The Costa Ricans like to call it “severe clear” for 5-6 months. Beginning in May, Costa Rica starts to get some clouds and a chance of rain finally. Almost every morning is nice and sunny and, as the day progresses, there is a chance for clouds and maybe a rain shower late in the afternoon. It’s more like the “normal” season. So don’t think it rains all day everyday…it rarely does.

Our villas are located on the west coast (Pacific side) of Costa Rica which is well-known for its tourism industry. That said, as is the case with any vacation destination, locking up your valuables when not present is a sound practice.

You must have a valid passport to enter Costa Rica. If your passport is set to expire within the next six months, please renew before you travel.

To our knowledge, there are no specific requirements of immunizations when traveling from the U.S. to Costa Rica. Check with your physician for any specific medical related questions.

The Costa Rican currency is the colón. U.S. dollars and credit cards are accepted in most places however large bills can be difficult to break.

Guests should plan to fly into the Santamaria International Airport (SJO) located in San Jose, Costa Rica.

Private transportation can be arranged from the airport to your villa. For the safety of our guests, we do not advise using taxi services in Costa Rica as it is unregulated and anyone may approach you claiming to be a taxi driver.

Yes, we will be glad to arrange that for you. We strongly suggest getting this done well in advance to assure availability.

You may drive in Costa Rica with a valid license from other countries.

Yes, there are several grocery stores near our villas.

Yes, there is a private clinic in Jaco located in the center of town. The clinic is open seven days a week with after-hours emergency services. If there is a major medical issue, patients will be transferred by ambulance to San Joe’s private CIMA Hospital which is one of the best in the country. Primus Villas offers Med Jet Insurance that you may purchase before you travel in case medical evacuation services are needed. Please ask your concierge for details.

Yes, though you should check with your provider to make sure you get the best plan for calling internationally.

Yes, Primus Villas will prepare and send a comprehensive trip itinerary prior to your departure date complete with all planned excursions, final details and contact numbers for your convenience.

Check-in time is 3:00pm or later on Saturday, and check-out time is by 11:00am the following Friday.

Yes, we can arrange for a daily maid service at an additional fee.

All of our villas have at least four bedrooms.

Primus Villas provides a starter supply of bath and dish soap, paper towels, and toilet paper. Please bring your preferred brand of shampoo. Shampoo is available at the local grocery stores, though your brand is not guaranteed. All necessary towels and linens are provided at the villa. There is no need to bring those items along on your trip.

The drive time from the airport to our villas ranges anywhere from 90 to 120 minutes, depending on the property.

The water in each of our villas is considered safe for drinking. To eliminate all risk, drinking and utilizing bottled water is a proper precaution.